FAQ

A Customer may suspend his/her Customer Membership Agreement by submitting a completed Suspend Member Benefits form to Melaleuca bearing his/her original signature, printed name, address, Customer Number and reason for suspension. Forms received by Melaleuca on or before the 25th of the month will be effective the month received. Forms received by Melaleuca after the 25th of the month will be effective the following month.
The Suspend Member Benefits form must be submitted at Melaleuca Stores or Service Center.

• Forms received by Melaleuca on or before the 25th of the month will be effective the month received.
• Forms received by Melaleuca after the 25th of the month will be effective the following month.
• Forms need to be handed in personally at our stores nearest or most convenient to you.

The requirements for reactivation and reenrollment are found in the Statement of Policies #37. To reactivate your account,

1. Complete a Customer Membership Agreement form and upload it Via Document Upload Portal in Business Center — Enrollments — Document Upload or
2. Visit any of our showrooms.

Your Customer Membership ID is a ten-digit number that can be found near the top of your Purchase Receipt/Invoice. You can also get your number by calling one of our friendly Customer Service Associates at 1800-800-8080.